Can We Change the Web’s Culture of Nastiness? - Bits Blog - NYTimes.com
Comments are one thing, but sometimes people take it a step further and send me an e-mail saying things that are pretty shocking. When I politely respond to these e-mails and apologize for offending enough to incite such bitter retort, every single time, without fail, I get a response that says something similar to, “Oh, I’m sorry, I feel bad now, I didn’t realize anyone would actually read this.” Yes. A human being reads it.
Perplexingly, people resonate with things Jarod Lanier writes.
